Working together for survivors of domestic abuse.

Working together for survivors of domestic abuse.

Last year, Ring began working with Refuge, the UK’s largest domestic abuse charity, to provide monetary and device donations. This year, we’re extending our work together so we can continue supporting their mission and provide more Ring devices to their survivor network. We’re proud to announce that we will also be working directly with Refuge’s Technology-Facilitated Abuse & Economic Empowerment Team to get valuable feedback about Ring products and features. 

Listening and improving

With continuous improvement in mind, the feedback we get will be a vital step in gaining greater insight into the features and safety measures that are most important to survivors of domestic abuse. Importantly, it gives survivors of domestic abuse an opportunity to voice their opinion about how Ring can optimise our devices and services to help them feel safer at home. We know that every survivor has different safety needs, so working directly with victim-support organisations like Refuge ensures they can respond effectively to individual needs as they arise. 

Dave Ward, Managing Director EU & International at Ring, said: “We rely on expert organisations and advocates like Refuge to help us better understand the safety needs of survivors, while advancing the resources available to them. We believe technology should be used for good, and we’re proud that this work will help us scale our impact in supporting survivors of domestic abuse as they build their lives and seek peace of mind.”

Security devices like our range of Video Doorbells, Security Cameras and Alarm, are some of the most highly requested items by survivors who are in the process of rebuilding their lives. We are proud to support Refuge in their efforts to give their survivor network the guidance and services they need. 

“At Ring, we care deeply about the safety of our communities, and we build products and services to help our customers protect what matters most at home, including the people.” continued Dave Ward.

Building stronger, safer communities

Ring is committed to helping people feel safe and sound at home. Our products and services are designed to allow customers to choose what information they want to share, so they are always in control of their data. Ring offers a host of privacy and security options, including mandatory Two-Step Account Verification and End-to-End Encryption for customer videos, as well as support for authenticator apps and the ability to manage privacy and security choices through Control Centre in the Ring app. 

Conversations and collaborations are critical to advancing the resources available to survivors and understanding their safety needs. So we’re committed to helping organisations and advocates like Refuge improve the lives of survivors of domestic abuse with our devices, designed to keep them safe. We believe in taking action to support their efforts and in building products and services for all members of a community. 

If you, or someone you know is experiencing domestic abuse, please contact the National Domestic Abuse Helpline on 0808 2000 247 for free, confidential specialist support 24 hours a day, 7 days a week. Or visit to fill in a webform and request a safe time to be contacted or to access live chat (live chat available 3pm-10pm, Monday to Friday). 

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